Archived Agents

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Question

What is an archived agent?

Environment

  • Datto SIRIS
  • Datto ALTO

Answer

An archived agent is the backup chain of a protected system which has been permanently converted to a read-only archive by a device operator through the Archive Agent function. Archived agents retain their ability to be used for restoration in the event of a Disaster Recovery scenario, but you cannot write new backups to them.

Figure 1: Archived agent on a Datto appliance (click to enlarge)

Archived agents count against the device's total agent limit. The following table shows the total number of archived agents you may have on a Datto appliance at any time:

Any offsite data for archived agents will count against your appliance's total offsite data quota. Any device on per-agent billing will continue to be billed for the archived dataset until you delete the agent locally and offsite.

Viewing archived agents

In the Datto Partner Portal

On the BCDR Status page, archived agents will show a value of Agent Archived under the Last 10 Backups column.

Figure 2: Archived agent as viewed in the Datto Partner Portal (click to enlarge)

In the Device GUI

Click the Protect tab of the device UI, then click the  Show Archived button at the top of the screen. 

Figure 2: The Show Archived button in the device GUI (click to enlarge)

To hide archived agents again, click Hide Archived at the top of the screen.

Figure 4: Archived agent as viewed in the Device GUI (click to enlarge)

Additional Resources


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