Backupify for G Suite: How do I add a subdomain to my Backupify for G Suite account?

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Question

How do I add a subdomain to my Backupify for G Suite account?

Environment

  • Backupify for G Suite

Answer

The following steps for adding a subdomain only apply to Backupify for G Suite direct customers. This feature is not currently supported for Datto SaaS Protection accounts.

1. Navigate to the Backupify login page and log in to your Backupify for G Suite account as the Super Administrator. 

2. On the dashboard screen, click G Suite in the upper left-hand corner, then select G Suite Classic from the drop-down menu.

mceclip0.pngFigure 1: Datto SaaS Protection 2.0 dashboard (click to enlarge)

3. On the G Suite Classic dashboard, click the gear icon in the upper right and select Add services

mceclip1.pngFigure 2: G Suite Classic dashboard (click to enlarge)

4. On the Add Services screen, click Add domain and enter the subdomain name when prompted, then click Submit.

mceclip2.pngFigure 3: Add domain (click to enlarge)

You can add an unlimited number of subdomains.

Considerations

  • You must enter each subdomain individually; this step is necessary to ensure Backupify captures the correct OAuth token for each entry. 
  • You will only be able to access users and data on subdomains attached to your primary G Suite domain.
  • You will not be charged for additional subdomains, only for added users according to your current pricing structure.
  • You cannot add a subdomain to partner-managed accounts.

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