Datto SaaS Protection 2.0 for G Suite: How do I add a subdomain to my Datto SaaS Protection 2.0 for G Suite account?

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Question

How do I add a subdomain to my Datto SaaS Protection 2.0 for G Suite account? 

Environment

  • Datto SaaS Protection 2.0 for G Suite

Answer

The following steps for adding a subdomain only apply to Datto SaaS Protection 2.0 direct customers. This feature is not currently supported for partner accounts.

1. Navigate to the Datto SaaS Protection login page and log into your Datto SaaS Protection 2.0 account for G Suite as the primary domain administrator.

2. On the dashboard screen, click G Suite in the upper left-hand corner, then select G Suite Classic from the drop-down menu.

mceclip0.pngFigure 1: Datto SaaS Protection 2.0 dashboard (click to enlarge)

3. On the G Suite Classic dashboard, click the gear icon in the upper right and select Add services

mceclip1.pngFigure 2: G Suite Classic dashboard (click to enlarge)

4. On the Add Services screen, click Add domain and enter the subdomain name when prompted, then click Submit.

mceclip2.pngFigure 3: Add domain (click to enlarge)

You can add an unlimited number of subdomains.

Considerations

  • You must enter each subdomain individually; this step is necessary to ensure Datto SaaS Protection 2.0 captures the correct OAuth token for each entry. 
  • You will only be able to access users and data on subdomains attached to your primary G Suite domain.
  • You will not be charged for additional subdomains, only for added users according to your current pricing structure.
  • You cannot add a subdomain to partner-managed accounts.

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To contact Backupify/Datto SaaS Protection support, click here to submit a support request, or click here for more contact options.


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