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How Do I Add a Subdomain to My Datto SaaS Protection 2.0 for G Suite Account?

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Question

How do I add a subdomain to my Datto SaaS Protection 2.0 for G Suite account? 

Environment

  • Datto SaaS Protection 2.0 for G Suite

Answer

The following steps for adding a subdomain only apply to Datto SaaS Protection 2.0 direct customers:

1. Log into Datto SaaS Protection 2.0 for G Suite as the primary domain administrator.

2. On the dashboard screen, click G Suite in the upper left-hand corner, then select G Suite Classic from the drop-down menu.

Figure 1: Datto SaaS Protection 2.0 dashboard (click to enlarge)

3. On the G Suite Classic dashboard, click the gear icon in the upper right and select Add services. 

Figure 2: G Suite Classic dashboard (click to enlarge)

4. On the Add Services screen, click Add domain and enter the subdomain name when prompted, then click Submit.

Figure 3: Add domain (click to enlarge)

You can add an unlimited amount of subdomains.

Considerations

  • You must enter each subdomain individually; this is necessary to ensure Datto SaaS Protection 2.0 captures the correct OAuth token for each entry. 
  • You will only be able to access users and data on subdomains attached to your primary G Suite domain.
  • You will not be charged for additional subdomains, only for added users according to your current pricing structure.

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To contact Backupify/Datto SaaS Protection support, click here to submit a support request, or click here for more contact options.


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