How Does Search Work in Backupify/Datto SaaS Protection 2.0 for G Suite?



How does search work in Backupify/Datto SaaS Protection 2.0 for G Suite?


  • Backupify 2.0 for G Suite
  • Datto SaaS Protection for G Suite


Backupify/Datto SaaS Protection 2.0 has two search levels:

  • Snapshot level search, which initiates from a specific user account
  • Domain level search, which is initiated from the Search tab

Snapshot level search

To access Snapshot Level search, navigate into a specific service (e.g., Gmail, Drive, Calendar, Contacts) and then into a specific user.

Figure 1: Snapshot level search (click to enlarge)

In the user snapshot view, click the Search Account button to open the Search Term dialogue box. Here, you can search for this user/service for metadata containing the keyword you entered.

Figure 2: Search Term dialogue box (click to enlarge)

You can also search through a different snapshot for a user. Click the date under Snapshot to the left of the search box and select an available date and time to search that specific snapshot instead.

Figure 3: Searching a different snapshot (click to enlarge)

Domain level search

To search at the domain level, choose a service (Gmail, Drive, Calendar, Contacts) and click the Search tab.

Figure 4: The Search tab on the service screen (click to enlarge)

In this tab, you can enter a keyword to search metadata across some or all users in the domain. To specify certain users, begin entering a user's name or email address in the Users section. You can select multiple users simultaneously by pressing Enter and entering another user's name or email address.

Figure 5: Intra-domain search by term (click to enlarge)

You can also search across different snapshots by clicking the calendar icon under the Date section. This will not show exact snapshots as backup times vary from user to user, instead, the date and time search finds the last backup before the specified times for each user/service being searched.

Figure 6: Changing snapshots in a domain search (click to enlarge)


To contact Backupify/Datto SaaS Protection support, click here to submit a support request, or click here for more contact options.

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