Backupify/Datto SaaS Protection: How do I update the Super Administrator in Backupify/Datto SaaS Protection for G Suite?

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Question

How do I update the Super Administrator user on my Backupify/Datto SaaS Protection for G Suite account? 

Environment

  • Backupify/Datto SaaS Protection for G Suite

Answer

Prerequisites

The new Super Administrator must be a Super Admin in G-Suite for your domain. Only the account owner can have Super Administrator Privileges. 

Support request

Backupify technical support must process the Primary Administrator user change. Create a new support request requesting the transfer of the rights to the new user. Specify the username for the new Admin in the request.

Additional Resources

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To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.


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