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How do I add a user in Backupify Gsuite Classic?

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Question

How do I add a user in Backupify G Suite Classic?

Environment

  • Datto SaaS Protection Classic for G Suite
  • Backupify Classic for G Suite

Answer

1. Click Add Users within the user summary section of the dashboard.  

2. A page will load featuring three tabs: Manually Add Users, Upload CSV, or Add by OU (organizational unit). Choose the appropriate option.

How_do_I_add_a_user_in_Backupify_Gsuite_Classic-0002.jpgFigure 1: The Backupify for G Suite dashboard (click to enlarge)

Manually Adding Users

1. Select up to 100 users or select all by clicking the Name check box. Use the search box to find specific users in the list.

2. Click the Add Accounts button to move the users to the Accounts to back up column.

3. Click Save.

How_do_I_add_a_user_in_Backupify_Gsuite_Classic-0003.jpgFigure 2: The Add Users (manual) screen (click to enlarge)

Uploading a CSV file

The CSV file must meet the following criteria:

  • A header value in Row 1, Column 1. It can say anything, but it must be one word and lowercase 
  • The rows following the header in Column 1 should contain lowercase email addresses of the users to add. Backupify/Datto SaaS Protection will automatically skip users that are already protected
  • Column 1 must only contain the header and email addresses, both completely lowercase. No empty cells or capital letters
  • All email domains must match the domain name you are uploading to, or be a sub-domain on the account
CSV files are limited to 2500 users, although you can add an additional file of users once this one is complete.

1. Click the Upload CSV tab.

2. Browse and select the CSV file with the list of users to add and follow instructions to create the accounts.

How_do_I_add_a_user_in_Backupify_Gsuite_Classic-0000.jpgFigure 3: Upload users by CSV (click to enlarge)

 Adding users by Organizational Unit (OU)

1. Click the Add by OU tab. Only OUs that have users in them will appear as options.

2. Select the OU to add.

3. Click the Add Accounts button to move the group to the Accounts to back up column.

4. Click Save.

How_do_I_add_a_user_in_Backupify_Gsuite_Classic-0001.jpgFigure 4: Add users by OU (click to enlarge)

Adding users for Enterprise and Enterprise + Partners

Enterprise and Enterprise+ customers can also add users via our Google Apps API by visiting API Documentation on the Backupify/Datto SaaS Protection for Google Apps website.

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To contact Backupify/Datto SaaS Protection support, click here to submit a support request, or click here for more contact options.

 


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