This article describes how to contact a Datto Technical Support Expert using our chat feature in the Partner Portal.
- Datto Partner Portal
1. Navigate to the Partner Portal.
2. Click the Support drop down, then select Knowledge Base.
3. Click the Get Help icon in the lower right corner of the landing page.
4. In the Datto Help window, select the topic with which you need help.
5. Use the Top results to find a knowledge base article. To open a support ticket or chat with a Datto technician, click Contact Us.
For urgent requests, such as a Disaster Recovery scenario, contact Datto Technical Support at +1-877-455-6015.