ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. To learn how to download your Datto Drive Cloud data, please visit this article.

NVME Drives Missing During Bare Metal Restore



When attempting a bare metal restore of a Dell workstation, the BMR environment is unable to see the workstation's NVMe SSD drives.


  • BMR
  • Dell workstation


AHCI is not enabled in the BIOS.


AHCI is not enabled by default on the workstation. Enable AHCI in the BIOS.

Additional Resources

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.