Supporting your Product: Windows 2000 Limited Support Phase



This article describes Dattos support for Windows 2000


  • Microsoft Windows 2000


Windows 2000 Limited Support Phase

Our support for Windows 2000 is now entering into a limited support phase. Partners can still use their existing agent deployments on Windows 2000 and even pair new agents with Windows 2000 machines but Datto will no longer test new features against or address issues specific to Windows 2000 systems. We will continue to give our best efforts to assist partners with any issues related to Windows 2000.

List of known limitations:




Some Windows 2000 systems may return a 7B BSOD error for screenshot verification while local and offsite virtualization will complete successfully.

HIR / Screenshots / Virtualization

Windows 2000 systems will return "STOP: 0x00000067 CONFIG_INITIALIZATION_FAILED" bluescreen errors on screenshot verification, but virtualization through the Restores page may work correctly.

Screenshots / Virtualization

Legacy Windows operating systems (Server 2003 and earlier) may fail to select the correct boot device if it is not located on the C:\ volume. Technical support may perform a workaround to boot from the correct volume.

Shadow Snap

Versions newer than 5.0 failed to successfully install / pair on Windows 2000

Direct Restore

This feature is not supported for Windows 2000

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