Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

Windows 2000 Limited Support Phase


Windows 2000 Limited Support Phase

Our support for Windows 2000 is now entering into a limited support phase. Partners can still use their existing agent deployments on Windows 2000 and even pair new agents with Windows 2000 machines but Datto will no longer test new features against or address issues specific to Windows 2000 systems. We will continue to give our best efforts to assist partners with any issues related to Windows 2000.


List of known limitations:




Some Windows 2000 systems may return a 7B BSOD error for screenshot verification while local and offsite virtualization will complete successfully.

HIR / Screenshots / Virtualization

Windows 2000 systems will return "STOP: 0x00000067 CONFIG_INITIALIZATION_FAILED" bluescreen errors on screenshot verification, but virtualization through the Restores page may work correctly.

Screenshots / Virtualization

Legacy Windows operating systems (Server 2003 and earlier) may fail to select the correct boot device if it is not located on the C:\ volume. Technical support may perform a workaround to boot from the correct volume.

Shadow Snap

Versions newer than 5.0 failed to successfully install / pair on Windows 2000

Direct Restore

This feature is not supported for Windows 2000

Diskless Restore

 This feature is not supported for Windows 2000

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Calling all Partners! We want to hear your feedback! Please participate in this quick survey and help us build a better, more-relevant Knowledge Base!

Want to talk about it? Head on over to our Community Forum!