Topic
This article describes Dattos support for Windows 2000
Environment
- Microsoft Windows 2000
Description
Windows 2000 Limited Support Phase
Our support for Windows 2000 is now entering into a limited support phase. Partners can still use their existing agent deployments on Windows 2000 and even pair new agents with Windows 2000 machines but Datto will no longer test new features against or address issues specific to Windows 2000 systems. We will continue to give our best efforts to assist partners with any issues related to Windows 2000.
List of known limitations:
|
Component |
Description |
|
Screenshots |
Some Windows 2000 systems may return a 7B BSOD error for screenshot verification while local and offsite virtualization will complete successfully. |
|
HIR / Screenshots / Virtualization |
Windows 2000 systems will return "STOP: 0x00000067 CONFIG_INITIALIZATION_FAILED" bluescreen errors on screenshot verification, but virtualization through the Restores page may work correctly. |
|
Screenshots / Virtualization |
Legacy Windows operating systems (Server 2003 and earlier) may fail to select the correct boot device if it is not located on the C:\ volume. Technical support may perform a workaround to boot from the correct volume. |
|
Shadow Snap |
Versions newer than 5.0 failed to successfully install / pair on Windows 2000 |
|
Direct Restore |
This feature is not supported for Windows 2000 |
Head on over to our Datto Community Forum or the Datto Community Online.
For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .
Still have questions? Get live help.