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Datto Networking: Routers: WAN Settings



This article describes how to configure WAN Settings on a Datto router.


  • Datto Routers


The Router WAN Settings page allows you to set networking parameters for your router, including IP address, subnet mask, gateway, and 1:1 NAT. These settings are available for both static and DHCP configurations.



1. Navigate to a device web session for your router.

2. Click the Manage dropdown, then click Routers.

Figure 1: Navigating to WAN Settings (click to enlarge)

3. Click WAN Settings.


Use the Connection Type dropdown to configure the router WAN interface to use DHCP or a Static IP setup.

Figure 2: Connection Type & DNS Server (click to enlarge)


Selecting DHCP will have the router automatically configure its IP address, netmask, and default gateway for the WAN interface.


Manually configuring a static WAN

Selecting Static IP will allow you to configure the following networking settings for the router's WAN interface:

Screen_Shot_2018-11-08_at_10.17.19_AM.pngFigure 3: Static IP settings (click to enlarge)

  • Primary: Select what set of configurations the WAN interface will use.
  • WAN IP: Enter a WAN IP address.
  • Subnet Mask: Enter the subnet mask of the network used by the WAN interface.
  • Default Gateway: Enter the default gateway used by the WAN interface.
  • Primary DNS server: Enter the primary DNS server the router will use to resolve a hostname.
  • Backup DNS server: Enter a backup DNS server if the primary is unreachable.
All static WAN IP addresses must be in the same subnet.

Configuring a static WAN with the WAN Wizard and SSH

This method is unreliable in router firmware 1.0.4 and below. Datto strongly advises that the G200 run 1.0.5 or later firmware.

If you are not able to get the router online to download the configuration from CloudTrax, or you prefer configuring the router directly, you can configure the router's WAN connection by following the local WAN configuration process described below.

1. Acquire an SSH utility such as PuTTY.
2. Connect to the router via one of its LAN ports.
3. Your client should receive a DHCP lease from the router; you can statically configure your computer with an IP in the router's default LAN IP network (
4. SSH to the router's LAN IP of on port 1968. The default username is: "openmesh", and the default password is: "portland". Once the G200 has checked in to CloudTrax, it will change the password to the Root password found in Configure Advanced.
5. Once you are logged in, the wizard will start.
6. Follow the wizard, entering the desired WAN and IP settings when prompted.


Point-to-Point Protocol over Ethernet (PPPoE) is a specification used to authenticate a networking device to an Internet Service Provider (ISP). Selecting PPPoE will allow you to enter the following information:

Figure 4: PPPoE settings (click to enlarge)

  • PPP Username: Enter the username associated with your ISP
  • PPP Password: Enter the password associated with your ISP
  • VLAN ID: Enter the VLAN ID associated with your ISP (requires router firmware 1.1.0 or higher)
  • Access Concentrator: Enter the access concentrator associated with your ISP
  • Service: Enter the service name associated with your ISP
  • Host-Uniq Tag: Enter the host-unique tag related to the access concentrator and your ISP
Configure PPPoE as directed by your Internet Service Provider, and contact them as necessary to obtain relevant information.


When selecting DHCP or PPPoE, you can choose one of two DNS options using the DNS Server dropdown:

  • Automatic: The router will automatically obtain and use DNS servers via DHCP
  • Manual: The router will use the DNS servers entered in the Primary DNS server and Backup DNS server fields, as shown in Figure 3

Figure 5: DNS Server (click to enlarge)

1:1 NAT

1:1 NAT is a feature for static IP configurations that allows you to redirect traffic from a pool of one or more external IP addresses to an internal IP address using Network Address Translation (NAT). This feature allows you to run multiple services on the same port, such as some VoIP services and web servers.

To configure 1:1 NAT, perform the following steps:

1. Configure at least one set of static IP settings, and click Save Router Settings.

Figure 6: 1:1 NAT (click to enlarge)

2. Device Name: Enter a name associated with the rule.

3. Incoming IP: Select an incoming external IP address to forward.

4. Destination IP: Enter a private IP address.

5. Add/Remove: Click Add to add the 1:1 NAT rule. Click Remove to remove an existing rule.

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