Cloud Continuity for PCs: Uninstalling the Cloud Continuity Agent



This article describes the process for performing temporary and permanent uninstalls of the Datto Cloud Continuity for PCs Agent.


  • Datto Cloud Continuity for PCs


Use the Windows Programs and Features panel to run the Cloud Continuity Agent's built-in uninstaller. Uninstalling via this method allows you to reinstall the agent and resume backups for it in the future if you choose to do so.

If you wish to remove the Cloud Continuity Agent from your protected system altogether, without the possibility of resuming the existing backup chain at a later date, run the built-in uninstaller, and then manually remove the following directory from the protected machine:

%windir%\System32\config\systemprofile\AppData\Local\Datto\Datto Cloud Continuity

Note that this method of uninstalling is irreversible. If you choose to back up the same protected device with the Cloud Continuity solution in the future, you will be unable to continue the existing backup chain, and a new backup chain will generate.

Uninstalling the Cloud Continuity agent does not delete its cloud backups. To remove the backup chain, follow the procedure described in Cloud Continuity for PCs: Removing An Agent.

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