Cloud Continuity for PCs: "Backup is paused because your connection is currently metered."



The Cloud Continuity for PCs system tray icon reports the status "Backup is paused because your connection is currently metered."


  • Datto Cloud Continuity for PCs


The Cloud Continuity Agent's Metered Network Policy is set to Pause backups while metered, and the protected system is currently subject to network connection metering.


If the Pause backups while metered policy is enabled, scheduled backups will not run when metering is underway. Backups will resume when the network connection enters a non-metered state.

To perform an immediate backup, perform the following actions from the Cloud Continuity tray icon:

1. Set the agent's Metered Network Policy to No action.

2. Click Take backup now.

3. Once the backup completes, set the Metered Network Policy to Pause backups while metered.

Additional Resources

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage