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Datto Networking: Alerts



This article describes the alerting options available for certain Datto Networking devices.


  • Datto Access Points
  • Datto Switches
  • Datto Routers


The Datto Networking Portal will send email alerts to inform recipients of critical events, such as a device going offline, or a router switching over to LTE failover.



1. Navigate to a web session for your network.

2. Click the Configure dropdown, then click General.

Figure 1: Navigating to General (click to enlarge)

3. Scroll down to the Alerts section.


To enable alerting, select the Send email alerts toggle.

Figure 2: Enabling email alerts (click to enlarge)

The following alerting options are available after enabling Send email alerts. You can only select alerts for the device types within your network:

Figure 3: Alerting options (click to enlarge)

  • Access point offline: Sends an email alert if an access point powers off, or stops checking in.
  • Switch offline: Sends an email alert if a switch powers off, or stops checking in.
  • Router offline: Sends an email alert if a router powers off, or stops checking in.
  • Router in LTE failover: Sends an email alert if a router switches over into LTE failover mode.

Enter email addresses in the Alerts email field, separating multiple email addresses with a single space.

Figure 4: Alert emails (click to enlarge)

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