Backupify/Datto SaaS Protection for Office 365: How are encrypted items handled?

Follow

Question

How does Backupify/Datto SaaS Protection handle encrypted items?

Environment

  • Backupify/Datto SaaS Protection for Office 365

Answer

Backupify does have the ability to backup and restore the encrypted items from Exchange.  Since encryption operates independently of Backupify/Datto SaaS Protection via the Graph API. Backupify/Datto SaaS Protection can find and retrieve encrypted Exchange messages, but cannot read the encrypted body text.

Instead, encrypted mail displays the following message when backed up.  

This message is protected with Microsoft Information Protection. You can open it using Microsoft Outlook, available for iOS, Android, Windows, and Mac OS. Get Outlook for your device here: rel="nofollow">http://aka.ms/protectedmessage. Microsoft Information Protection allows you to ensure your emails can’t be copied or forwarded without your permission. Learn more at http://microsoft.com/rms

Exporting encrypted email

Exported email messages remain protected by Microsoft Information Protection, and cannot be read.

Restoring encrypted email

Encrypted email restored to the original account can be read as normal, but not when restored to another user.  


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage