Backupify/Datto SaaS Protection for Office 365: How are encrypted items handled?



How does Backupify/Datto SaaS Protection handle encrypted items?


  • Backupify/Datto SaaS Protection for Office 365


Backupify does have the ability to backup and restore the encrypted items from Exchange.  Since encryption operates independently of Backupify/Datto SaaS Protection via the Graph API. Backupify/Datto SaaS Protection can find and retrieve encrypted Exchange messages, but cannot read the encrypted body text.

Instead, encrypted mail displays the following message when backed up.  

This message is protected with Microsoft Information Protection. You can open it using Microsoft Outlook, available for iOS, Android, Windows, and Mac OS. Get Outlook for your device here: rel="nofollow"> Microsoft Information Protection allows you to ensure your emails can’t be copied or forwarded without your permission. Learn more at

Exporting encrypted email

Exported email messages remain protected by Microsoft Information Protection, and cannot be read.

Restoring encrypted email

Encrypted email restored to the original account can be read as normal, but not when restored to another user.  

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