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How Does Backupify/Datto SaaS Protection for Office 365 Handle Encryption?

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Question

How does Backupify/Datto SaaS Protection handle encryption?

Environment

  • Backupify/Datto SaaS Protection for Office 365

Answer

Encryption operates independently of Datto SaaS Protection/Backupify via the Graph API. Backupify/Datto SaaS Protection can find and retrieve encrypted mail messages, but cannot read encrypted body text. Instead encrypted mail displays the following:

This message is protected with Microsoft Information Protection. You can open it using Microsoft Outlook, available for iOS, Android, Windows, and Mac OS. Get Outlook for your device here: rel="nofollow">http://aka.ms/protectedmessage. Microsoft Information Protection allows you to ensure your emails can’t be copied or forwarded without your permission. Learn more at http://microsoft.com/rms

Exporting encrypted email

Exported email messages remain protected by Microsoft Information Protection, and cannot be read.

Restoring encrypted email

Encrypted email restored to the original account can be read as normal.


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