How Does Backupify/Datto SaaS Protection for Office 365 Handle Encryption?



How does Backupify/Datto SaaS Protection handle encryption?


  • Backupify/Datto SaaS Protection for Office 365


Encryption operates independently of Datto SaaS Protection/Backupify via the Graph API. Backupify/Datto SaaS Protection can find and retrieve encrypted mail messages, but cannot read encrypted body text. Instead encrypted mail displays the following:

This message is protected with Microsoft Information Protection. You can open it using Microsoft Outlook, available for iOS, Android, Windows, and Mac OS. Get Outlook for your device here: rel="nofollow"> Microsoft Information Protection allows you to ensure your emails can’t be copied or forwarded without your permission. Learn more at

Exporting encrypted email

Exported email messages remain protected by Microsoft Information Protection, and cannot be read.

Restoring encrypted email

Encrypted email restored to the original account can be read as normal.

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage