How Can I Verify My TS2 Webinar Certification in Datto Academy If It Is Incorrect in the Partner Portal?

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Question

How can I verify my TS2 Webinar certification in Datto Academy if it is incorrect in the Partner Portal?

Environment

  • Datto Academy

Answer

If you completed the Technical Specialist II Webinar course in Datto Academy but you still only see the TS1 certification in the Datto Partner Portal, you can use this method to verify your TSII certification status and print a certificate.

Procedure

1. Click the Academy tab at the top of the Datto Partner Portal.

Figure 1: Datto Partner Portal (click to enlarge)

2. In Datto Academy, click the three-lines icon in the top left-hand corner and select My Activity from the drop-down menu.

Figure 2: Datto Academy partner dashboard (click to enlarge)

3. On the My Activities page, click Courses in the left-hand menu. 

Figure 3: Datto Academy My Activities page (click to enlarge)

4. On the My Courses page, scroll down to see your completed Technical Specialist II Webinar courses. You should see a ribbon icon on the right-hand side of the screen. This shows your certification has been achieved. 

Figure 4: Datto Academy My Courses page (click to enlarge)

5. Click the ribbon icon to open a printable copy of your certificate.

Figure 5: Printable TSII certificate (click to enlarge)


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