Datto Access Points: Access Point Management

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Topic

This article describes how to view and manage Datto Access Points in a network using the Datto Networking Portal.

Environment

  • Datto Access Points

Description

The Access Points page in the Datto Networking Portal contains a list of your access points in a network.

Procedure

Navigation

1. Navigate to a device web session for your access point.

2. Click the Manage drop-down, then click Access Points.

Figure 1: Navigating to Access Points (click to enlarge)

Configuration

The top of this page contains a chart that shows the total number of connected clients, and the average data usage of download and upload traffic over a set period of time. By default, the chart obtains this data from all SSIDs configured per network.

You can select a single SSID and change the time range of data presented by using the two drop-downs shown in Figure 2. You can choose to view data in the last 2 hours, last day, last week, or last month.

Figure 2: Clients & Traffic chart (click to enlarge)

Access point list & map

The Access Point page contains a list of all access points in your network. You can also click the Map button as shown in Figure 3 to display an interactive map that displays the geographic location of each access point.

To add an access point, click the Add New button. Read our Datto Access Points: Adding an Access Point article to learn more.

You can use the View Options drop-down to select what information the list contains. When selecting all options this drop-down  The List view displays the following information about your access point:

Figure 3: Access Point List view (click to enlarge)

  • Status: This column displays a colored icon of an access point. You can hover your mouse cursor over the icon to display its model, and whether it is a repeater or gateway.
    • A green icon indicates a functioning device.
    • A red icon indicates the device is offline.
  • Name: This column displays the name of an access point. Click its name to display a sidebar containing additional options available for your device.
  • Description: This column displays the description of an access point as entered in the access point sidebar.
  • Mac/IP: This column displays the MAC address, LAN IP address, and Mesh IP address of an access point.
  • Nearest Gateway: Displays the IP address of the nearest access point configured as a gateway.
  • Clients: Displays the access point's number of connected clients.
  • Usage: This column displays the average data usage of all traffic, followed by average download and upload traffic.
  • 2.4G: This column displays the configured channel for an access point's 2.4GHz radio.
  • 5G: This column displays the configured channel for an access point's 5GHz radio. The table entry will list two values if the access point uses two 5GHz radios.
  • Ping Latency: This column displays the average time it takes a repeater's ping request to reach the gateway. The table entry will display N/A if a network only has a gateway.
  • Load/Memfree: This column displays the CPU load average and available memory for an access point.
  • Last Checkin: This column displays a timestamp of an access point's last successful checkin to our servers.
  • Uptime: This column displays how long an access point has been powered on.
  • Version: This column displays what firmware version the access point is running.
  • Hops: This column displays the number of nodes or devices between an access point and the gateway.
  • Mesh Speed (Now/Avg): This column displays the current average speed of an access point within a mesh.
  • Added: This column displays timestamp of when a user added an access point to the network.
  • First Checkin: This column displays the timestamp of an access point's first successful checkin to our servers.
  • Outages: This column contains a graphic that reports on an access point's checkins.
    • Light green indicates an access point is in repeater mode and successfully checking in; dark green indicates an access point is in gateway mode and successfully checking in.
    • Red indicates the access point failed its checkin.
  • Actions: You can click the gear (⚙) icon that allows you to perform the following actions:
    • Edit: This option displays the access point sidebar.
    • Move to Network: This option allows you to move an access point to another network.
    • View on map: This option displays an access point on the Map view.
    • Reboot: This option reboots an access point.
    • Delete: This option deletes an access point from your network.

Access point sidebar

If you click the name of an access point in the list's Name column, or select Edit from the Actions drop-down, a sidebar containing the following information and options for your access point will display:

Status icons

Figure 4: Status icons (click to enlarge)

  • ONLINE/OFFLINE: This icon displays the operating status of an access point, and whether it is the Gateway or a Repeater.
  • Clients: This icon displays the number of active clients connected to an access point.
  • Download: This icon displays the average download usage of an access point's connected devices.
  • Upload: This icon displays the average upload usage of an access point's connected devices.

Access point image

Figure 5: Access point image (click to enlarge)

You can select Browse to upload an image of an access point for future reference. The photo only displays in this sidebar.

Radio

Figure 6: Radio (click to enlarge)

The Radio section provides the same options available in the Radio page of the Datto Networking Portal. Enabling Auto channel will prevent you from modifying an access point's Channel and Width options. For more information on configuring radio options, read our Datto Access Points: Radio Settings article.

Actions

You can click the gear (⚙) icon in the Actions section to display a drop-down that allows you to perform the following actions:

Figure 7: Actions (click to enlarge)

  • Move to Network: This option allows you to move an access point to another network.
  • Reboot: This option reboots an access point.
  • Delete: This option deletes an access point from your network.

Tool

The sidebar provides two troubleshooting tools in the Tool section. You can select a tool using the drop-down next to Tool.

Neighbors

Figure 8: Neighbors (click to enlarge)

The Neighbors tool provides a list of other access points in your network, their MAC addresses, and their RSSI in dB. Use this tool to ensure that an access point can receive a signal from other nearby nodes. For best practices on assessing RSSI values using this tool, read this article.

Ping

Figure 9: Ping (click to enlarge)

The Ping tool allows you to enter an IP address that an access point will ping. Use this tool to ensure an access point can reach a specific device, gateway, or an external IP address.

Miscellaneous

This section contains other configurable options for your access points:

Figure 10: Miscellaneous (click to enlarge)

  • Alerts: This option allows you to enable or disable alerts for an access point. You can only enable alerts if you enabled the feature in General → Alerts. Read our Datto Networking: Alerts article to learn more.
  • Installed Outdoors: Enable this option if you installed your access point in an outdoor environment. This ensures compliance with FCC regulations by reducing power on certain channels to avoid interference with other wireless devices.
  • Status LED(s): This option allows you to enable or disable the status LED indicator(s) on an access point.

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