Backupify/Datto SaaS Protection: How do I access Datto SaaS Protection clients from the Partner Portal?

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Question

How do I access Datto SaaS Protection clients from the Partner Portal?

Environment

  • Datto SaaS Protection for G Suite
  • Datto SaaS Protection for Office 365
  • Datto Partner Portal

Answer

When logged into the Partner Portal, you can view your Datto SaaS Protection backup status without logging into the separate Datto SaaS Protection portal.

Procedure

This process is for partner access only. To provide a client access to Backupify/Datto SaaS Protection you must add them as an administrator. See Additional Resources below for further information.

1. In the Datto Partner Portal, click the Status tab, then choose SaaS Backup Status (BETA) from the drop-down menu.

mceclip0.pngFigure 1: The Datto Partner Portal (click to enlarge)

2. The SaaS Backup Status page will load. This page provides an overview of your backups for each client and individual service. Click the Manage Account icon for the Datto SaaS Protection application environment you wish to access.

Figure 2: The SaaS Backup Status page in the Datto Partner Portal (click to enlarge)

3. Your Datto SaaS Protection Status page will load..

o365_status.pngFigure 3: The Datto SaaS Protection Status page (click to enlarge)

Additional Resources


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