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How can I export mail, contacts, and calendars In Backupify Classic for G Suite?

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Question

How can I export mail, contacts, and calendars In Backupify Classic for G Suite?

Environment

  • Datto SaaS Protection Classic for G Suite
  • Backupify Classic for G Suite

Answer

An Export will generate a direct download link containing service data, and email it to a recipient.

  • If you are an end user, performing an export will send the email to the Super Administrator of the Backupify account.
  • If you are a Super Administrator or General Administrator, performing an export send the email to your configured address as it appears in Settings → Admin → Users List.

Exporting individual service items

Only a Super Administrator or General Administrator can export individual service items. To do so, follow these steps:

1. Search for the user whose data you would like to export data from.

Figure 1: Search users (click to enlarge)

2. Select the service you would like to restore (in this example, it is Mail).

Figure 2: Select a service (click to enlarge)

3. Select the items you wish you export.

Figure 3: Selecting mail messages (click to enlarge)

4. Click the Export button.

Figure 4: The Export button (click to enlarge)

Exporting an entire service

1. Search for the user whose data you would like to export data from.

Figure 5: Search users (click to enlarge)

2. Select the checkbox in the Export column for the service you wish to export.

mceclip0.pngFigure 6: The Export column (click to enlarge)

3. Click the Export Now button.

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