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Datto RMM: Deferred patches not displaying in patch audit

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Issue

When you perform a patch audit, deferred patches do not display in your audit.

Environment

  • Datto RMM

Cause

Windows Update and the Datto RMM API cannot access deferred patches until the deferral period ends. This behavior is by design.

Resolution

Modify your deferral period, or wait until it ends to allow the audit and the API to access deferred patches. You can verify this behavior by modifying the deferQualityUpdates values in the HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate, and listing all patches using the PowerShell command Get-WUList as shown in Figure 1.

Figure 1: Verifying deferred patches behavior (click to enlarge)


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