Datto RMM: Why Does My Antivirus Flag Splashtop As Unsafe?



Why does my antivirus flag Splashtop as unsafe?


  • Datto RMM


Sometimes, the SSUService ImagePath registry key does not include quotations in its image path. Some antiviruses consider this a vulnerability and will flag Splashtop to be flagged as unsafe. 


1. Add quotations around the image path for the registry key in question:

2. Download and run the Splashtop Key Quoter as a job against the device in question

Additional References


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