ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

Datto RMM: Why Does My Antivirus Flag Splashtop As Unsafe?



Why does my antivirus flag Splashtop as unsafe?


  • Datto RMM


Sometimes, the SSUService ImagePath registry key does not include quotations in its image path. Some antiviruses consider this a vulnerability and will flag Splashtop to be flagged as unsafe. 


1. Add quotations around the image path for the registry key in question:

2. Download and run the Splashtop Key Quoter as a job against the device in question

Additional References


Was this article helpful?

0 out of 1 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.