Datto RMM: How do I enable SYSTEM access to files or folders?

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Question

How do I enable SYSTEM access to files/folders?

Environment

  • Datto RMM

Answer

The Datto RMM agent runs at the SYSTEM level. When using File Manager, any actions are also taken at the SYSTEM level.

To enable SYSTEM access, first navigate to the the file/folder's security settings:

  1. Open File Explorer.
  2. Navigate to your desired the file/folder.
  3. Right-click the file/folder, then select Properties.
  4. Select the Security tab.

If SYSTEM already exists as a user name in the Group or user names list:

  1. Select SYSTEM from this list.
  2. Select Edit...
  3. Select SYSTEM from this list.
  4. Deselect the Allow check boxes for Full Control, Modify, Read & Execute, Read, and Write.
  5. Select Apply, then OK.

If SYSTEM does not exist as a user name in the Group or user names list:

  1. Select Edit...
  2. Select Add...
  3. Type SYSTEM into the field for Enter the object names to select.
  4. Select Check Names.
  5. Choose SYSTEM.
  6. Select OK.
  7. Select SYSTEM from this list.
  8. Deselect the Allow check boxes for Full Control, Modify, Read & Execute, Read, and Write.
  9. Select Apply, then OK.

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