Datto RMM: Datto RMM alerts do not contain event log descriptions

Follow

Issue

When Datto RMM triggers an alert, it does not contain an event log description.

Environment

  • Datto RMM

Cause

  • The device generating the event may not have the local registry files necessary to display the description in the event.

Resolution

1. Ensure the software associated with the event contains all proper registries and files required to display the event in event viewer.
2. The error may contain software specific context on why the event failed to display. Consult your software's documentation for additional information on troubleshooting.


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.