Datto RMM: The RMM Agent Will Not Install/Uninstall on Linux

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Issue

When I try to install or uninstall the Datto RMM Agent on Linux, the installation fails.

  • Datto RMM

Cause

Installation issue causes

  • A corrupt or incorrect version of Mono installed on the device
  • Mono is missing from the device
  • The device is not using bash as its default interpreter

Uninstallation issue cause

  • A device not using bash as its default interpreter

Resolution

Installation issues

1. Open a Linux terminal and type the following command:
ls -al /bin/sh

If bash is not returned as the interpreter, you cannot use the following installation command:
sudo sh .sh

Instead, use:
sudo bash .sh

Uninstallation issues

1. Open a Linux terminal and type the following command:
ls -al /bin/sh

If bash is not returned as the interpreter, you cannot use the following uninstall command:
sudo sh uninst.sh

Instead, use:
sudo bash uninst.sh


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