Issue
When I try to install or uninstall the Datto RMM Agent on Linux, the installation fails.
- Datto RMM
Cause
Installation issue causes
- A corrupt or incorrect version of Mono installed on the device
- Mono is missing from the device
- The device is not using bash as its default interpreter
Uninstallation issue cause
- A device not using bash as its default interpreter
Resolution
Installation issues
1. Open a Linux terminal and type the following command:ls -al /bin/sh
If bash is not returned as the interpreter, you cannot use the following installation command:sudo sh .sh
Instead, use:sudo bash .sh
Uninstallation issues
1. Open a Linux terminal and type the following command:ls -al /bin/sh
If bash is not returned as the interpreter, you cannot use the following uninstall command:sudo sh uninst.sh
Instead, use:sudo bash uninst.sh