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Datto RMM: Troubleshooting .NET issues

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Topic

This article discusses troubleshooting .NET issues on Datto RMM endpoints.

Environment

  • Datto RMM

Description

Datto RMM runs as a .NET service on a Windows device. Corrupted, missing, or incorrect .NET versions can cause numerous problems with the Datto RMM agent. When the installed version of .NET is corrupted, you will likely see object reference errors in the Datto RMM log files. .NET issues can corrupt the Datto RMM Agent's files as well.

Resolution

1. Uninstall the Datto RMM agent completely.

2. Run the .NET Repair Tool.

3. Reinstall the Datto RMM agent on the device.

Additional Resources


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