To enhance the security of your account, Datto has launched a new caller entitlement process. For more information, see Partner Authentication for Support Phone Calls.

Does Signing Into G Suite With SAML Affect Backupify/Datto SaaS Protection Backups?

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Question

Does signing into G Suite with SAML affect Backupify/Datto SaaS Protection backups?

Environment

  • Backupify for G Suite
  • Datto SaaS Protection for G Suite

Answer

SAML should not affect backups within Backupify/Datto SaaS Protection.

  • When you sign into Google, use your SAML provider to log in and download the app.
  • Your SAML page will load when you click the Log In With Google button in Backupify. From there, you can log into Backupify/Datto SaaS Protection. This is independent of G Suite backups. 
  • If you experience login issues, check your SAML configuration.  


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