When you launch the agent browser, the Splashtop icon is missing.
- Datto RMM
Ensure that the Components tab in the agent browser contains the Splashtop Remote Screen Sharing integration component.
If the component is not in the Components tab
Browse to the ComStore and download the Splashtop Remote Screen Sharing component.
If the component is in the Components tab, but not in the agent browser
Remove the component from the Components tab and re-add Splashtop Remote Screen Sharing from the ComStore.
- Splashtop Remote Screen Share Integration (Datto RMM Online Help)