Datto RMM: Windows Server 2016 not showing Cumulative Patches past 2018-05

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Issue

Windows Server 2016 no longer displays any Cumulative Patches past 2018-05.

Environment

  • Datto RMM
  • Windows Server 2016

Cause

The device has 2018-05 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4103720) installed, but not 2018-05 Update for Windows Server 2016 for x64-based Systems (KB4132216).

Resolution

Install the Windows Update 2018-05 Update for Windows Server 2016 for x64-based Systems (KB4132216). As per Microsoft's release notes, this update "addresses an issue that might sometimes lead to incorrect checks for applicability during installation of Windows Updates."


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