This article provides details about a critical update required for Datto Switches running firmware older than version 1.03.24.
- Datto Switches
Datto switches running firmware earlier than 1.03.24 have certificates which expire in May 2019. After expiration, these switches will no longer check in, preventing device management, reporting, and automatic upgrades. To avoid this, you must upgrade your switches to firmware version 1.03.24.
Switches running firmware between 1.03.07 - 1.03.19
1. Navigate to Configure → Maintenance and toggle Automatic Upgrades to on. Once this is enabled, switches on the network will update to the current stable firmware release during the specified maintenance window. To avoid future disruption, and to receive the latest features and bug fixes, leave automatic upgrades enabled at all times.
2. You can also click the Upgrade Now button to immediately start the upgrade.
If a switch fails to upgrade despite enabling automatic upgrades, reboot it and wait for the maintenance window or click the Upgrade Now button again.
Switches running firmware earlier than 1.03.07
These switches cannot check into Datto Networking cloud management due to an already expired certificate, so they will require a manual firmware flash. Be sure to bring undeployed switches online to verify they are upgraded to the latest firmware and can check into Datto Networking Technical Support.
Questions / feedback
If you have any questions or concerns about this upgrade process, contact the Datto Networking support team:
Datto Networking Technical Support Team
Chat Support: https://help.datto.com
USA: (877) 455-6015
EMEA: +44 (0) 118 402 9609
Australia: +61 (0)2 801 56826