Datto Linux Agent: “Backup Failed Due to a Problem Establishing Secure Communications With the Agent.”

Follow

Issue

When you try to start a backup for a system protected by the Datto Linux Agent, you receive the error message, "BK202: Backup failed due to a problem establishing secure communications with the agent.

Environment

  • Datto ALTO
  • Datto SIRIS
  • Datto Linux Agent

Cause

The Datto appliance attempted to contact the agent on the protected machine, but it received an "Error 401 (unauthorized)" response.

Resolution

Additional Resources

 

 


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Head on over to our Community Forum!