ALERT: Datto Drive Cloud service will no longer be available as of June 1, 2019. To migrate to Datto Workplace, contact your Sales Executive. To learn how to download your Datto Drive cloud data, please visit this article.

How Do I Cancel a Datto SaaS Protection Account for One of My Customers?



How do I cancel a Datto SaaS Protection account for one of my customers?


  • Datto SaaS Protection
  • Datto SaaS Protection 2.0


  • Contact your Datto Partner Success Manager or Sales Executive. They will arrange the account cancellation with Datto's Billing department. 
  • Once the cancellation is complete, the Partner Success Manager or Sales Executive will contact you to provide confirmation. 

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.