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How Do I Cancel a Datto SaaS Protection Account for One of My Customers?

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Question

How do I cancel a Datto SaaS Protection account for one of my customers?

Environment

  • Datto SaaS Protection
  • Datto SaaS Protection 2.0

Answer

  • Contact your Datto Partner Success Manager or Sales Executive. They will arrange the account cancellation with Datto's Billing department. 
  • Once the cancellation is complete, the Partner Success Manager or Sales Executive will contact you to provide confirmation. 

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