ALERT: Datto Drive Cloud service is no longer available. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.

How Do I Cancel a Datto SaaS Protection Account for One of My Customers?

Follow

Question

How do I cancel a Datto SaaS Protection account for one of my customers?

Environment

  • Datto SaaS Protection
  • Datto SaaS Protection 2.0

Answer

  • Contact your Datto Partner Success Manager or Sales Executive. They will arrange the account cancellation with Datto's Billing department. 
  • Once the cancellation is complete, the Partner Success Manager or Sales Executive will contact you to provide confirmation. 

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.