ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

Legacy Open Mesh: iOS App Crashes



The CloudTrax iOS App crashes during use.


CloudTrax iOS app


If the CloudTrax app crashes please first try uninstalling and re-installing the app. If the app is still crashing afterwards, please turn off both WiFi and Data(if applicable) connectivity on the your iOS device, then try to launch the CloudTrax app. Once you see the login screen, re-enable WiFi and/or Data.

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