Legacy Open Mesh: "Hotspot login cannot open the page..." Error On iOS

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Issue

When loading a splash page a user may get the following error:

Error Opening Page

Hotspot login cannot open the page because it could not establish a secure connection to the server.

Environment

  • Datto Network Manager

Cause

The iOS browser cannot load a resource on the splash page. 

Resolution

If you are integrating Facebook within your splash page, you may need to add the following domains to your Walled Garden to resolve the error:

  • doubleclick.net
  • google.com
  • fbsbx.com

*These domains are already added to the walled garden when you are using Facebook WiFi.

 


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