Legacy Open Mesh: How Do I Transfer Ownership of an AP to a New Account or New Network?

Follow

Question

How do I transfer ownership of an AP to a new account or new network?

Environment

  • CloudTrax

Answer

If you wish to move an AP to an entirely different master account, you will need to delete the AP from the current network it is associated with, and then add it to a network within the new master account. In CloudTrax go to: Manage > Access Points > List View > select drop-down Action tool in far right field > Delete

If you wish to transfer the AP to a different network under the control of the same master account, you can choose to move the AP to the selected network. In the CloudTrax master account, go to: Manage > Access Points > List View > select drop-down Action tool in far right field > Select Move to Network > select desired network.

If you're using a User Management, the user moving the access point must have "Network Editor" permissions on both the originating network and destination network.


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage