Legacy Open Mesh: Facebook WiFi will not pair with network, shows up as a blank page, or asks users to sign in

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Issue

Facebook Wifi shows one of the following behaviors:

  • does not pair with the network
  • loads as a blank page
  • asks users to sign in

Environment

  • Datto Access Points

Resolution

To work properly with Facebook WiFi, your Facebook page must be completely accessible to the public. Check if you have any age or country restrictions on your page that would require someone to sign in to Facebook first. You can find instructions to disable these settings at https://www.facebook.com/help/537592652938493.


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