Part 2: Creating a Network (CT3 - Legacy)


Step 1: Create a Master Login

The first time you use CloudTrax, you need to create a Master Login. This account will be your login for all networks you create.

From, click the “Create account” link just below the login fields. You’ll see a page similar to the one on the right. Fill in the following information:

Master login ID: This is your master login you will use to access ALL networks you create. It allows you to login once and edit/view all your networks. It MUST be different from your network name(s) which you will create in a second step. You may want to use your company name here.

Password: This is your master administrator password. It can be used with the above login name to access all of your networks. Make this password different from the individual network passwords you’ll create later.

Email: You’ll receive an email at this address asking you to confirm this master login to continue.

Your First Name: We’ll use this to address you in email correspondence.

When finished, click “Create/Edit” to save your account settings. In a few moments, you’ll receive an email asking you to confirm the account you just created. Just click on the “Verify Account” link to create your new CloudTrax Master Login.


Step 2: Create a new network

You’ll automatically be taken to a page, similar to the one on the right, to create your first network. Fill in the following information:

Network Name: This is the name you want to give this specific network. You will use this name to make changes to the network, display reports, etc.

Password: This is the password for local administrators and should be different from your master account login. This limits access and prevents users from making changes to your network.

Email: Enter your email address or the address of a local administrator to contact. We will never share this with others.

Network Location: Enter a street address for the first node. To add nodes, you will be shown a map that you click on to place nodes. By entering an address here, you will be centered on the correct location for your network. If you don’t have a full address, that is OK - enter at least a city, state or zip/postal code.

Email for Notifications: Enter the email addresses, separated by spaces, for all people you’d like to receive “outage” notifications. These are sent hourly.

When finished, click “Create” to save your new network settings.

Note: Once you have your first network, you’ll access the “create network” page from the bottom of the Networks dropdown on any network “Edit” page.


Step 3: Add nodes to your network

It’s time to let CloudTrax know which nodes you want to include in the network. Adding them to CloudTrax will allow you to manage and monitor the nodes from anywhere.

You’ll be taken to the General Settings tab of the Edit Network page. On the top of the “Edit Network” page is an “Add/Edit Nodes” button. Click it.

A Google map, centered on the address you entered when you created the network, will appear in a popup. You can often (depending on location) click the “Satellite” view button and zoom in for a closer look. Click the map where you want to add your first node.

Next, you’ll see a dialogue similar to the one on the right. Fill in the following information:

Name: Enter a name for this node. This name is used to reference its location and will be displayed in reports. It does not affect users.

MAC address: A MAC address is a sequence of 12 numbers and the letters A-F often separated by colons (Eg: 00:02:6F:8A:B2:6E). This can be found on a label on the bottom of the router and on the side of the product box. For the MR500, there are 3 MAC addresses shown, and you want to enter the one on the top, listed as the “WAN MAC.”

Description: You can enter optional descriptive text that will be shown on the reports. This is typically used to keep notes on where the node is installed, etc.

Click “Add” and repeat the process for each additional node.

Quick Tip: Moving nodes you’ve already placed

Didn’t get the placement of a node quite right? You can move it around by clicking and dragging a node to a new location.


Step 4: Install the nodes

Once your nodes are added to CloudTrax, it’s time to install them.

First, connect your Gateway unit to the Internet with an Ethernet cable. This can be plugged in directly to your high-speed modem (if it has a single Ethernet port, power cycle it first), or it can be fed from a router or switch. If it can get an Internet connection through the cable, it’ll connect to CloudTrax. Once the Ethernet cable is plugged in, connect power.

Next, plug in additional nodes as either gateways (connected to Ethernet) or repeaters, connected only to power.

To ensure strong, consistent signal coverage, follow these guidelines:

  1. Place your gateway in the center of the network. For most devices, every time data is transmitted over one repeater hop, it loses half its speed. A central gateway minimizes the number of hops required.
  2. Never go through more than three walls or floors.
  3. Never go more than 50-150 feet (depending on building materials) between nodes.
  4. Install no more than about five repeaters to every one gateway.

Once all nodes are plugged in, you should see them turn green on the CloudTrax Network Status page in about 5 to 15 minutes. For more detailed information on planning and optimizing your network, see

Quick Tip: Where should your Gateway go?

your Gateway as central to the area you want to cover as possible. Place repeaters around this gateway to extend coverage, as shown here.

Adding more gateways as you expand the network helps ensure consistent speeds and improves reliability.


Next: Configuring your Network

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