This article describes two-factor authentication for CloudTrax.
The User Management system has increased CloudTrax's security and accountability. Users under the UM system will now have the ability to add an additional layer of security in the form of Two-Factor Authentication (2FA). Like withdrawing money from an ATM, 2FA requires both a password (pin number) and a verified device (Debit Card) to access your account.
This feature requires our User Management System to be enabled first. If your account's login menu does not have a My Settings drop-down visible, you must Migrate your existing Master Account to User Management (UM) before you’ll be able to configure Two-Factor Authentication.
Adding 2FA to your account
2. From the User drop-down in CloudTrax, choose My Settings.
3. Enable two-factor authentication
4. Add your Device to the list
5. Add an account in Google Authenticator or Authy
6. Scan the QR Code shown in CloudTrax with your authentication app
7. You will see your device added to your list and will see an entry for CloudTrax in your Authentication app.
8. Save changes in CloudTrax
9. Log out of CloudTrax, then log back in. After entering your password the system will prompt you for the six-digit code shown in your Authentication app.
- The app generates a new code every 30 seconds.
- The six-digit code is time-based, so if your device's clock is wrong, the app will generate an incorrect key
- After 20 attempts your account will become locked. You will need to contact your administrator to disable and re-enable 2FA on your account to reset the attempt counter.