ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

Legacy Open Mesh: How Do I Submit an RMA?

Follow

Question

How do I submit an RMA?

Environment

  • CloudTrax

Answer

If you are experiencing technical difficulties with Open Mesh hardware, contact our support department for troubleshooting assistance before submitting a Return Materials Authorization (RMA). Support will help to pinpoint the exact cause of your trouble and help us provide faster service.

To submit an RMA request, complete this online form.


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.