ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

Legacy Open Mesh: How do I check the firmware version of my access point?


To see the firmware version your units are running you will need to do the following:

  1. In Cloudtrax, navigate to the Access Points tab in the Network Status view.
  2. Find and click the "+/-" icon located in the top right of the access points table. 
  3. Ensure "Version" is selected.

NG firmware has four different version series:

  • fw-ng-r2xx
  • fw-ng-r3xx
  • fw-ng-r4xx
  • fw-ng-r5xx

Prior to NG firmware, access points ran Robin firmware. Robin firmware is prepended with an "r269x" name. 

Higher numbers correspond to more recent firmware releases.

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.