We have identified an issue with the 2.0.9 version of the Datto Windows Agent. An auto-upgrade hotfix is available. Further information is available at the Datto Service Status page.

Datto Networking: Netgear switches work sporadically with multicast traffic through Datto Networking Access Points

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Issue

Netgear switches work sporadically with multicast traffic through Datto Access Points, causing downtime and instability.

Environment

  • Datto Access Points
  • Netgear Switches

Cause

The Netgear switch experiences a packet leak or broadcast storm when sending multicast traffic.

Resolution

Identifying the issue

This issue affects multicast packets with a destination MAC address of 01:80:c2:00:00:1c.

Solution

Apply the Access Control List specified in this article (external link).

Additional Resources

 


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