Legacy Open Mesh: Why Is My A40 or A60 Access Point Flashing Yellow?

Follow

Question

Why is my A40 or A60 access point flashing yellow?

Environment

  • Datto A40 Access Point
  • Datto A60 Access Point

Answer

An A-Series access point flashing yellow indicates it is not paired with a CloudTrax network. Check your CloudTrax network to verify the access point is not asking to be "re-paired" with the network.

If the access point is not asking to be re-paired, please double check the MAC address of the access point and ensure it was entered into CloudTrax correctly.

If the MAC address is correct, please try a pinhole reset or re-flash the firmware.

If you've tried all of the above, and the access point continues to flash yellow please open a ticket with support.

 


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.

Datto Homepage