Legacy Open Mesh: Viewing and Configuring a Switch



This article explains how to view and configure a switch in CloudTrax.


  • Datto Switches
  • CloudTrax


To view status and configure one or more switches that are already added and part of a CloudTrax network, follow these steps:

1. Log into your CloudTrax account, and go to the specific network that the switch is a member of. If you want to learn how to add a switch to your  network, read this help article.

2. Navigate to Manage → Switches.

3. Click on a specific switch name, to bring up a pop-out switch configuration pane. Note that you can scroll to the right to see more features (columns) within the ports grid and scroll up and down if you choose to see more ports (rows).


View status

Dynamic Port State Indicator
At the top left of the pane, you'll see a graphical representation of the switch ports from the last check in. Note that switches check in on five-minute intervals, or as the result of a setting are changed, so the reported state may take a few minutes to update after the cable is plugged in or unplugged.

The color of the port is indicative of the state of the Ethernet link: 

  • Green: Enabled and connected
  • Grey: Enabled but not connected
  • Black: Disabled

The color of the number is indicative of the state of the PoE:

  • White: PoE disabled/not supported
  • Orange: PoE enabled

The uplink port is indicated by a white dot in the upper left corner of the port icon, along with the words 'Uplink Port' below the description of the port


Hover over the image of a port to access the following functions:

Note: FW version 1.02.05 or newer required for full functionality.

  • Reset: Resets a port with an active link (if PoE is enabled, the attached device will be power cycled).
  • Enable/ Disable Link:  Changes the state of the link for the port.
  • Enable/ Disable PoE: Changes the state of PoE for the port.
  • Connected device info: If the port is directly connected to an Open Mesh AP or an Open Mesh switch in the same network, the device's name will be displayed and hyperlinked to the specific device's configuration pane.
  • Port forwarding table: A link to the port forwarding table is also provided that brings up a device list that includes the MAC addresses and manufacturer information of all devices in the specific port's forwarding table.
  • Port Statistics: A link to a pop up that lists various byte counters for Tx and Rx. 


With FW version 1.01.01, we added the ability to do an instant reset of both link and PoE, on a port that has either/ both enabled.

MAC, IP, Power, etc.
View the MAC address, current IP address, management VLAN, POE budget and current PoE usage of the switch in the top right of the pane. PoE per-port, power draw is listed in the last column of the ports grid, under the PoE limit settings.

The pop-out switch pane allows you to configure the following things:

Switch name and description
Set a name and description to help organize your switches in CloudTrax. This can be done by clicking on the name in the blue banner and by editing the description field next to the switch image.

Per-Port Configuration (Ports tab)
The following settings can be configured from the ports grid, in the switch pane (be sure to click the "view options" button and enable columns that may be hidden)


Port Description
May be used to note which device or network a specific port is connected to or the location of the device. Note: that with FW 1.2.x or newer, we identify and indicate the uplink port below the port description, and its state (green for active and orange for inactive)


There are three configuration options when it comes to configuring VLANs:

  1. You can configure what VLANs are allowed through switch ports by adding them to the Allowed VLANs list for specific ports.
  2. You can configure a Port VLAN ID (PVID) that will be used to tag any untagged packets that come into the port, with that specific VLAN ID. This is similar to the Native VLAN use case.
  3. You can configure whether a packet that was tagged with a specific PVID should be untagged before it is sent out, or sent out with the tag by entering the specific VLAN ID in the Untagged VLANs (egress) column. For instance if you enter VLAN 500 in PVID column of port 1 and enter VLAN ID 500 in the untagged VLANs column of port 2, any untagged packet entering the port 1 will be tagged and forwarded on to VLAN ID 1 and if it leaves via port 2, it will be stripped of the VLAN tag, before it is sent out.

 Important Notes for VLANs:

  1. By default, all switches come configure with VLAN IDs 991-994 configured in the allowed VLANs list. This is to ensure that all ports come preconfigured to work with the roaming function of Open Mesh APs when they are powered using our switches
  2. By default, all ports have VLAN ID 1 pre-programmed into both PVID and Untagged VLAN columns. This is to ensure, regardless of which port is used for uplink, the switch is always manageable by CloudTrax. There's no way to remove this value as it'll prevent the switch from checking in.

Voice VLAN (FW 1.02.05 or newer)
Click here to read about how you can configure Voice VLAN.

Port Mirroring (FW 1.01.01 or newer)
Click here to read about how you can configure port mirroring.

Link Aggregation (FW 1.01.01 or newer)
Click here to read about how you can configure link aggregation.

Flow Control (FW 1.01.01 or newer)
To enable flow control on a given port, simply check the box under the flow control column for that specific port and click save on the switch pane.

Isolation (FW 1.02.05 or newer)
Check the box and click save, to enable.

MAC ACL (FW 1.02.05 or newer)
Click here to read about how you can configure MAC ACLs.

IPv4 ACL (FW 1.02.05 or newer)
Click here to read about how you can configure IPv4 ACLs.

QoS (CoS and Trust CoS) (FW 1.02.05 or newer)
Click here to read about how you can configure QoS.

Rate Limiting (FW 1.1.x or newer)
Enter a value between 0 and 1000 in Mbps in the Rx field (for receive/ ingress) and the Tx field (for transmit/ egress)  to put a limit on the bandwidth of a specific port. Values with up to 2 decimal places are allowed. Note that entering 0 or leaving the field blank, will set it to 1000 (1Gbps, no rate limiting).

Speed and Mode (FW 1.1.x or newer)
You can choose to set the speed and mode setting to 'Auto' and let the switch port negotiate this with the device it is connected to or set the speed/ mode manually. Note that, when you set it to Auto and the link is enabled, the negotiated speed is displayed below the drop-down selector.

PoE Type
Used to specify whether PoE budget allocation should be done automatically or manually. 

  • Auto: The switch will prioritize power to the port that has a higher priority set. The manual limit cannot be set and will be ignored
  • Manual: The switch will limit power to this port to the value entered by the user

PoE Priority
Used to decide which ports to prioritize for PoE power, when the budget is reached. Can only be set when the 'PoE Type' is set to 'Auto'.

PoE Limit
Limits the maximum power that a port will provide. This is applied only when the 'PoE Type' is set to 'Manual'. 

Once you have changed the configuration, click "Save changes."


General switch Configuration (General tab)
The following things can be configured from the general tab, in the switch pane and will apply to the switch as a whole


IGMP Snooping (FW 1.1.x or newer)
You can choose to enable IGMP snooping globally on the switch and select which specific VLANs it should be applied to by clicking on the VLANs link. You can also pick a specific IGMP version to use - IGMPv2 or IGMPv3.

Voice VLAN (FW 1.02.05 or newer)
Enables Voice VLAN settings for the switch, allowing you to configure Voice over IP (VoIP) service by configuring ports to carry IP voice traffic from IP phones on a specific VLAN.

Quality of Service (QoS) (FW 1.02.05 or newer)
Enables QoS for the switch, allowing you to implement priority queuing within a network. QoS is a means of providing consistent and predictable data delivery to the Switch by distinguishing between packets that have stricter timing requirements from those that are more tolerant of delays.

STP Root Bridge Info (FW 1.1.x or newer)
You can view the Spanning Tree Protocol root bridge info in this page too. Note that enabling or disabling STP is done from the Configure > Switches page since it is typically enabled network wide on all switches.

Additional configuration

We will be enabling additional functionality in future releases. If you have additional configuration requirements, contact support



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