Datto Network Manager: Using iOS devices with AirPrint-enabled wireless printers on a Datto Network



This article discusses connecting iOS devices to AirPrint-enabled wireless printers over a Datto network. Use this article to assist with communication issues between iOs devices and AirPrint-enabled printers.


  • Datto Network Manager


To ensure that iOS devices can connect to AirPrint-enabled printers on your Datto network, configure the following settings:

Networks with unbridged SSIDs

Ensure Client isolation and Block LAN access are disabled

1. In the Navigation menu, click the SSID on which the printer resides.

mceclip0.pngFigure 1: The Navigation menu (click to enlarge)

2. On the SSID's status screen, click the Advanced tab, then toggle Block LAN access and Client isolation to off.

mceclip4.pngFigure 2: SSID advanced options (click to enlarge)

Enable IGMP Proxy

iOS devices use multicast DNS to communicate with AirPrint. The IGMP Proxy setting lets multicast traffic traverse the LAN. 

1. In the Navigation menu, open the options for Access Points and click Advanced.

mceclip2.pngFigure 3: Access Point advanced options in the Navigation menu (click to enlarge)

2. Scroll down to the IGMP Proxy option and toggle it on, then click the Save Changes button in the upper right-hand corner of the screen.

mceclip3.pngFigure 4: Access Points advanced options (click to enlarge) 

After updating your network settings, allow 5-10 minutes for any configuration changes to take effect across your access points. 

Networks with SSIDs bridged to the LAN

Ensure resources on the LAN can access the printer.

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