Legacy Open Mesh: What User Activity Does CloudTrax Log?

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Question

What user activity does Datto Network Manager log?

Environment

  • Datto Network Manager

Answer

CloudTrax logs only the computer MAC address (and the computer name if given in the DHCP lease file).https://dattoinc.zendesk.com/hc/article_attachments/360021836892/example_client_data_usage_take_3.PNG Usage tracking is only aggregate bytes up and down. We do not track, store, save or in any way know about anything else, and even the above aggregate data is only tracked and saved for 24 hours.

example_client_data_usage_take_3.PNG

On open reports (when no password is given), we mask significant parts of the MAC address and do NOT show the computer name. To see this info, you must be the network administrator or have that password.

We do not track what sites users visit.


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