ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
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OM2P Keeps Restarting


If your OM2P device looks like it is constantly restarting, this typically indicates there is a possible power problem with the device. If the device is being powered with the AC wall adapter, try a second adapter to see if this resolves the problem.

If you are using POE to power the device, you will need to make sure that your Ethernet run is not over 300 ft, and that you are able to receive a minimum of 12V at the end of the run. If you are using the single port POE injectors, you will need to use a minimum 18V power adapter to receive at least 12V power on Ethernet.

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