Backupify 2.0 / Datto SaaS Protection: Advanced Reporting

Follow

Topic

This article describes the Advanced Reporting functionality available for Backupify 2.0 / Datto SaaS Protection.

Environment

  • Backupify 2.0 / Datto SaaS Protection for G Suite
  • Backupify 2.0 / Datto SaaS Protection for O365

Description

To access Advanced Reporting, click on Settings on the top navigation bar, and select Reporting.

The Reporting page delineates events into two event classes:

  • System Events
  • User Actions

You can select one by using the Event Class radio buttons, as shown in Figure 1.

Figure 1: Event Class (click to enlarge)

System Events

System Events are all standard operations that Backupify applications perform on a scheduled or a user-initiated basis, such as backups.

You can browse and filter the following information by using the drop-downs shown in Figure 2:

Figure 2: System Events filters (click to enlarge)

  • Date Range: The time range of the events that the report presents. You can choose one of the following periods:
    • Last Day
    • Last 7 Days
    • Last 14 Days
    • Last 30 Days
    • Last 90 Days
    • This Month
    • Custom Range (A calendar will display instead, allowing you to select a custom date range.)
  • Event Type: The operation an application performs; you can choose Backups, Restores, Exports, or All events.
  • Status: The status of an event after its completion; you can select Successful, Failed, or All events.
  • Application: The service associated with an event; you can choose an individual Office365 or G Suite service, or have All included in the report.
  • User: Enter a partial or complete user name to filter events by that individual. This option will show all users if the field is left blank.

After defining what data the report will include, you can select one of the following views, as shown in Figure 2:

Summarize

The Summarize report provides a summary of your application backups and restores. The page also includes a series of graphs to give graphical insight into Backupify system events.

Backupify / Datto SaaS Protection uses Plotly to generated all graphs in Advanced Reporting. For more information on interacting with Ploty's graphs, visit their Help Center (external link).

Backups

The Backups table contains the following information about all system-level backup jobs:

Figure 3: An example Backups table (click to enlarge)

  • Successful Backups: Backup jobs that successfully backed up all items.
  • Backed Up Items: The total number of service objects part of all successful backups.
    • For example, ten items distributed across five successful backups.
  • Failed Backups: Backup jobs that were unable to back up one or more items.
  • Item Backup Failures: The total number of service objects part of all failed backups.
    • For example, three failed jobs could not back up five items.
  • Total Sized Stored: The amount of storage used by all backed up items in bytes.

Restores

The Restores table contains the following information about all system-level backup jobs:

Figure 4: An example Restores table (click to enlarge)

  • Successful Restores: Restore jobs that successfully restored up all items.
  • Restored Items: The total number of service objects part of all successful restores.
    • For example, ten items distributed across five successful restores.
  • Failed Restores: Restores that were unable to back up one or more items.
  • Item Restores Failures: The total number of service objects part of all failed restores.
    • For example, three failed jobs could not restore five items.
  • Total Sized Restored: The size of all Restored Items in bytes.

Hourly Events Summary

The Hourly Events Summary graph displays all system events throughout the entirety of a series of days. Green circles represent successful events, while Red circles represent failed ones.

Figure 5: Hourly Events Summary (click to enlarge)

Events By Day

The Events By Day graphs, as shown in Figure 6, display the total number of successes and failures for backups, backup items, restores, and restore items by day.

Figure 6: Events By Day (click to enlarge)

View

The View report generates a table containing a list of system events performed within your Backupify instance. It includes the following information, as shown in Figure 7:

Figure 7: System Events (click to enlarge)

  • Event: The event type
  • Time: The timestamp of an event
  • User: The user affected by an event
  • App Type: The application associated with an event
  • Items: The number of service objects successfully used by an event, followed by the total number
    • For example, an Exchange event successfully backed up 10 out of 10 emails
  • Failure Reason: If an event fails, this column will display a failure reason or error message

Download CSV

You can download the contents of any System Events report to a CSV file.

Many programs impose a 6500-row limit when importing a CSV document. Consider modifying the date range of your report, or locate a program that does not implement this limitation.

User Actions

User Actions are events triggered by any Backupify user. This report is useful for auditing specific users performed a sensitive task like an Exchange search or a OneDrive file restore.

You can browse and filter the following information, as shown in Figure 8. Note that you cannot select the Event Type, Status, or Application when generating a User Actions report:

Figure 8: User Actions filters (click to enlarge)

  • Date Range: Allows you to define the time range of the events that the report presents. You can choose one of the following:
    • Last Day
    • Last 7 Days
    • Last 14 Days
    • Last 30 Days
    • Last 90 Days
    • This Month
    • Custom Range (A calendar will display instead, allowing you to select a custom date range).
  • User: Enter a partial or complete user name to filter events by that individual. This option will show all users if the field is blank.

After defining what data the report will include, you can select one of the following views, as shown in Figure 8:

Summarize

The Summarize page includes one Other Events table that can include the following information:

Figure 9: An example Other Events table (click to enlarge)

  • Login
  • Logout
  • Start Export/Restore
  • Delete Export
  • Download Export
  • Cancel Export/Restore
  • Execute Search
  • Start Backup (manually initiated backups only)

View

The View report generates a table containing a list of events caused by users in your Backupify account, and includes the following information:

Figure 10: User Actions (click to enlarge)

  • Event: The event type
  • Time: The timestamp of an event
  • User: The user affected by an event
  • App Type: The application associated with an event
  • Items: The number of service objects successfully used by an event, followed by the total number
    • For example, an Exchange event successfully backed up 10 out of 10 emails
  • Failure Reason: An error message or additional details on a failed event

Download CSV

You can download the contents of any User Events report to a CSV file.

Many programs impose a 6500-row limit when importing a CSV document. Consider modifying the date range of your report, or locate a program that does not implement this limitation.


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Datto Homepage