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Backupify/Datto SaaS Protection 2.0: Why Does My New Customer’s SharePoint Seat Management Experience Look Different?

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Question

Why does my new customer's SharePoint Seat Management experience look different?

Environment

  • Backupify 2.0 / Datto SaaS Protection for O365

Answer

Backupify 2.0 / Datto SaaS Protection is rolling out a brand new Seat Management experience for adding, licensing, and backing up SharePoint sites. The updated experience will be available for new customer accounts starting March 15, 2019. Existing customers will receive the update in an upcoming release.

Previously, operators would add SharePoint sites by using the Add Custom Site Collections and CSV Site Collection Upload features in the Users page, as shown in Figure 1.

Figure 1: SharePoint Seat Management 1.0 features (click to enlarge)

For users on the new Seat Management 2.0 platform, we replaced these two features with a link to the new SharePoint Seat Management page, as shown in Figure 2.

Figure 2: SharePoint Site Management in Users (click to enlarge)

You can also click Sites in the top navigational bar at any time in the Backupify 2.0 / Datto SaaS Protection UI, as shown in Figure 3.

Figure 3: Sites (click to enlarge)

The new SharePoint Site Management 2.0 experience will list all of the sites associated with your O365, and allow you to back them up. For more information on how to use this feature, read this article.

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