SIRIS, ALTO, and NAS: Failed network connectivity test

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Issue

The network connectivity test fails the initial DNS check when the DNS provider does not respond to 'ANY' requests.

Environment

  • Datto ALTO
  • Datto SIRIS

Cause

IETF RFC-8482 allows DNS servers to choose whether or not to respond to requests of the qtype 'ANY'. The ANY request is non-performant so it is likely that more DNS providers will drop support for it in the future.

Resolution

Ensure the DNS provider the device is using still responds to 'ANY' requests.

Additional Resources


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